The best way to create your future is to plan it

“The support given to me by Andy and Anne-Marie has been invaluable. Often as a business owner one can feel very alone, so the help of such knowledgeable advisers has been very helpful.”

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Andy McDougall and the Spot On Business Planning team would like to say a huge thank you to Mark Willings from Horbury Dental Care & Implant Clinic in Wakefield for his fantastic testimonial.

“We were having a problem with cash flow and struggling to control our finances on a monthly basis with no accurate forecasting available to us. We tried to manage our accounting in-house using Sage and aided by our financial accountant. Unfortunately, however the data was not sufficiently sensitive on a daily basis. Therefore, we were finding it was not until 3 months later we could see results from a particular month but by then it was too late to change anything. In short, I felt we had a real lack of financial control.

I’d heard about Andy McDougall from two colleagues who both used Spot On Business Planning in their dental practices. They recommended I contact Andy, so it was very much word of mouth.

My impressions of the Spot On Business Planning process were very good right from the start. The approach is very thorough and methodical. It takes a short time to understand the importance of “order and sequence”. Once this concept is grasped fully, then the process makes perfect sense and it was amazing how quickly Andy and Anne-Marie could get right to the core of our business to understand the challenges we were facing.

Naturally, recommendations and suggestions to help us quickly followed. This process, whilst painful at times, is now yielding results from which not only the finances but also the business structure and personnel are all benefiting.

Has the process achieved results? Yes:

  • A restructuring of the business to have personnel in correct positions to achieve agreed objectives.
  • Re-writing of job descriptions to accompany new roles.
  • Proper performance measurement leading to performance management for all staff. This has been very positively accepted by all staff who now understand their contribution to making the machine work efficiently and effectively.
  • And monthly management accounts using carefully planned forecasts to compare business performance means we have much tighter control on business finances.

What were the three specific strategies or analysis that SOBP determined that made a real difference?

(i) Business restructuring.

(ii) Initial analysis carried out by SOBP on our 5 year plan proved that it was not financially justifiable. This has made us completely rethink our strategy… a major change in direction but one we have made with confidence! The background to this is I sold one practice because Andy’s advice was that I was going to lose more by not being at my other practice than I could make up developing the new one. Andy’s models proved that the financial goals and strategy I was pursuing did not stack up and we needed to completely change the business model. So, I sold to concentrate all my efforts on the existing business.

(iii) Monthly management accounts with Andy’s detailed interpretation.

One of the things I most like about working with Spot On Business Planning is having the confidence of knowing that I am making the right decisions for the right reasons. This comes from talking through problems and possible solutions. The ability then to analyse the implications of various options on the financial performance of the business by using the forecasting models that SOBP have built. This has meant that decisions have been taken with an insight as to the outcome without a ‘hit and hope’ attitude!

On a personal level I have found the support given to me by both Andy and Anne-Marie has been invaluable. Often as a business owner one can feel very alone and so the help of such knowledgeable advisers has been very helpful.

Would I recommend SOBP? Yes, unhesitatingly.”

“Andy, Anne-Marie and the rest of the SOBP team are always available to help with any problems or deliver solutions. They genuinely care about our business”

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Goldsworth Road Dental logo - Many thanks to Kate Pritchard from Goldsworth Road Dental for her glowing testimonial of Andy McDougall and his team at Spot On Busines Planning

Many thanks to Kate Pritchard from Goldsworth Road Dental for her glowing testimonial of Andy McDougall and his team at Spot On Busines Planning

We are delighted to share this testimonial from Kate Pritchard, partner at Goldsworth Road Dental in Woking, Surrey.

“We have been with Spot On Business Planning since 2011. I attended a business planning course Andy was running with the BDA and I spoke to him afterwards to ask him to come into our business.

I was doing the level 7 course with the Institute of Leadership and Management at the time. At that point we had no current figures and no ability to forecast or plan strategically. Andy goes through a very logical process and this appeals to the way my mind works. We looked at absolutely everything – and eventually overhauled everything too!

I became a partner in 2006 and the practice had been running for a considerable number of years before that. It was being badly managed. We would know what our tax bill was going to be two weeks before we got it and would have to scramble around to find the money. There was quite often not enough to pay it.

We are now able to plan, forecast and adjust to change as required. This is a stark contrast to our life before Spot On Business Planning where our finance administrator would come to us at the end of each month to ask which bills we could pay!

Time and motion analysis allows us to analyse our productivity and profitability. We now have a very detailed understanding of our business and have increased our business turnover year on year.

The specific strategies that SOBP determined that have made a real difference are the operational management that has helped us reduce our staff costs, and improving our ability to plan for future increases with a full understanding of our increased costs from the management accounts as well as cost analysis for each treatment item.

We used to have three practices and we sold two of them streamlining and overhauling the way we did everything. We restructured our team and recruited a practice manager from outside, who had good computer and HR skills but no dental experience. With help from SOBP I spent the first year setting up the systems with her and getting everything right from the outset, starting a process that meant we could measure everything in real time.

We have a very good working relationship. Andy, Anne-Marie and the rest of the team are always available to help with any problems or deliver solutions. They genuinely care about our business.

Their face-to-face meetings and regular Zoom conference calls are a very efficient and time-friendly way of keeping our business on track.

I would – and have – recommended Spot On Business Planning to others. What I would say to anyone is, “If you think you know your practice, get them to come and test it!”

Want to find out how we can help transform your dental business?

Spot On Business Planning provides business planning services that assist members of the dental community to respond to the dynamics of an increasingly commercial and competitive environment. Our tailored service provides straight-talking and results-driven advice and tools that transform performance – and our clients typically double their net profit every three years.

If you are interested in improving your financial results and running your practice more efficiently contact us to request a FREE initial consultation.

BDA Training Essentials

Andy McDougall will be running his hugely popular leadership course with the BDA in July. Click here for more information.

Excellent feedback to Andy McDougall’s BDA Business Essentials course

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BDA logo -Join dental business coach Andy McDougall from Spot On Business Planning for his business essentials courses at the BDA

Join dental business coach Andy McDougall from Spot On Business Planning for his business essentials courses at the BDA

On two Fridays in October the BDA held a Business Essentials ‘What every dental practice owner needs to know’ training course that was met with widespread praise from delegates.

Attendees were asked to complete a course evaluation form and 100% said they were satisfied with the event overall and 100% praised dental business coach Andy McDougall, from Spot On Business Planning, for his content, which they rated either excellent (82%) or good (18%). His presentation was given further praise with 81% rating it excellent and 19% good.

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Dental business mentor provides a different way of looking at the numbers

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woman thinking

Want to double your profits every 3 years and get greater control of your dental practice? Email Spot On Business Planning for details

Wouldn’t it be great if there was a surefire way of achieving the results you’ve dreamed of? There is, says dental buisness coach Andy McDougall from Spot On Business Planning – it’s called effective business planning.

Everything you do in your dental practice comes back to numbers so understanding them is essential – but knowing how to influence them is critical. When working with Spot On Business Planning we cut through the jargon to teach our clients what they should have learned at dental school.

The process starts by taking a look at where your business is today and comparing that with where you would like it be at some time in the future. Being able to read a set of accounts and understand what it tells you about the changes you should be making if you are to improve profits is vital. Welcome to the world of business planning.

This article gives you a taster of the kind of things clients of SOBP typically experience and learn.

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PM business club launch hailed a success

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Some 100 practice managers and principals joined the launch of the Practice Managers Business Club in London on Saturday, November 10.

The Discovery Day introduced the business club – the brainchild of industry favourites Ashley Latter and Andy McDougall – attracting delegates from England, Ireland, Scotland and Wales, who attended to hear four inspirational speakers and find out more.

This revolutionary business club will provide forward-thinking PMs with the very best coaching the dental industry has to offer. Its aim is to up-skill PMs to help them become more effective business leaders.

Feedback from the Discovery Day at Friends House in Euston has been very positive. One attendee, Julie Randle, practice manager of Smile Style Dental Care Centre in Stafford, said:

“Not often do I come away from a course buzzing and with so many new ideas to implement. The speakers were first class, enjoyable, engaging, informative, passionate…the list goes on! Every time I hear Ashley and Andy speak I have more ideas and those light bulb moments that we all love.”

Other responses from attendees about what they most enjoyed about the day included:

“Very motivational and inspiring. Would recommend! Looking forward to putting ideas into practice,” Holly

“Gained valuable information and motivational ideas,” Julie

“Realising that we are not on our own with our challenges and that we can do something about it,” Gillian

Some 100 practice managers and principal dentists joined the Discovery Day for the PMBC

Some 100 practice managers and principal dentists joined the Discovery Day for the PMBC

Ashley and Andy were absolutely thrilled with the success of the day, which also provided delegates with six hours of verifiable CPD and a welcome pack that included information about membership perks including a copy of the launch edition of A-head for Business a quarterly magazine, details about forthcoming seminars and members’ only website, a business toolkit packed full of useful resources and more.

“The atmosphere was amazing and we are delighted with the feedback we have received from delegates, who seem very keen to join the club and take their practical skills and business success to the next level,” said Andy McDougall, from Spot On Business Planning.

For more information about the PMBC, which will kick off in January, please email us.

Join the PM Business Club!

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Join the Practice Managers Business Club. Attend the club's launch at the Discovery Day in London on November 10 where all will be revealed

Join the Practice Managers Business Club. Attend the club’s launch at the Discovery Day in London on November 10 where all will be revealed

The launch of the Practice Managers Business Club (PMBC) is just over one week away! Have you booked your place?

Nearly 100 principals and practice managers have already secured their places to hear world-class speakers, be motivated to develop their management and business skills, and to be among the first to join a much-needed business club for dental practice managers.

The journey starts on November 10 – Join us, you are worth it

Have you been frustrated by the lack of development opportunities that focus on providing the real practical skills you need to deliver exceptional results?

We’re not about getting you a diploma; we are focused on providing the theory but with the practical application of essential business skills that will make the difference – the skills to build a highly motivated and competent team, to maximise profit, and to be in control of the result rather than the other way round.

Come and learn about the business code – don’t miss this start of a club like no other.

Don’t miss the launch of what could be a pivotal point in your results. Book now to secure your place.

Visit www.pmbusinessclub.co.uk for details. You can also book by email to avoid the online booking fee.

A month until Practice Managers Business Club launch!

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The Practice Managers Business Club with Andy McDougall and Ashley Latter is set to transform the dental industry

The Practice Managers Business Club with Andy McDougall and Ashley Latter is set to transform the dental industry

Andy McDougall and Ashley Latter’s brand new business club for practice managers will be launched in London in less than a month’s time!  This revolutionary business club will provide forward-thinking PMs with the very best coaching the dental industry has to offer.

Calling all business owners!

It is vitally important that you and your manager are pulling in the same direction. For real change to take place back at your practice, you need to be on board and part of that process. If you would like your PM to steer your business forward, then invest in their – and ultimately your – success.

Many PMs complete diplomas or more and still find they cannot do their job effectively. They may have learned the theory, remembered it and passed the test but do not know how to apply it practically. This club is all about providing the theory and enabling PMs to use it. Get on board and attend our Discovery Day with your PM for the special combined price of £202 (plus a booking fee if booked online). Book now!

So, what will PMs get from membership?

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Gain 6 hours CPD at PM club’s Discovery Day

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Learn more about the Practice Managers Business Club - book your place at the Discovery Day

Learn more about the Practice Managers Business Club – book your place at the Discovery Day

Andy McDougall from Spot On Business Planning and Ashley Latter, the Selling Coach, will reveal details about their hotly anticipated Practice Managers Business Club in London in just 7 weeks!

This is the first business club for dental practice managers where members will enjoy the very best coaching the dental industry has to offer and learn how to become the most effective dental business managers.

The PMBC will be launched at a Discovery Day on November 10 in Euston and practice owners and managers are invited to hear four incredible speakers, with proven ideas and techniques, who will help them grow their practice, drive their profits, motivate their teams and inspire them to take action.

BOOK YOUR PLACE NOW!

Attendees will also gain 6 hours of verifiable CPD, as follows…

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Business essentials – what every dental practice owner needs to know

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BDA logo - Join dental business coach Andy McDougall from Spot On Business Planning for his leadership course at the BDA on July 7th

Join dental business coach Andy McDougall from Spot On Business Planning for his business essentials course at the BDA on Oct 19 and Nov 23

Learn how to interpret your financial accounts and fully understand how your business is performing at a two-day course at the BDA this autumn with dental business coach Andy McDougall from Spot On Business Planning.

This practical two-day course highlights what you don’t know about running a dental business but really should and takes place at the BDA in London on Friday 19 October and Friday 23 November 2018.

BOOK NOW

  • Topics: Development Outcomes (B)
  • Topic Groups: Business Management, Education & Development, Practice Management
  • Date: Friday 19 October 2018 and Friday 23 November 2018
  • Address: 64 Wimpole Street, London, W1G 8YS
  • Time: 09:00 – 17:00

Carry out a strategic review of your systems and develop a business plan that is unique to you and your practice.

Whatever your objective – transforming poor performance, preparing for sale, or taking your business to the next level with a vision for expansion – the commercial techniques are the same and this hands-on course will inform and prepare you. Reassess your direction, adapt to survive, gain motivation to implement change and ensure future prosperity.

Andy’s presentation was excellent. I didn’t have much expectation from this course but Andy exceeded it by turning it into such an interesting lecture!

Day one:

Equips you with the necessary know-how to assess your business’ current position, teaches a range of commercial techniques, and discusses how they can be applied to your business.

Day two:

Review how you have applied the techniques to your business to improve your financial result, seek further guidance and set out your next steps. Leave with a strategic plan unique to your practice and ready to implement change.

​Please note: this course is delivered in two parts and participants are expected to attend both days.

Learning objectives

Appreciate how to drive profitability in your practice

Develop a strategic plan that leads to a better financial future

Price:

  •        Dental Care Professional: £190.00
  •        Essential Member: £300.00
  •        Expert Member: £300.00
  •        Extra Member: £300.00
  •        Senior member: £300.00
  •        Non member: £390.00
  •        Student member: £300.00

Book online or call Erica Kyle at the BDA on 020 7563 4590