May 18, 2020

Andy and Anne-Marie join top industry mentors for virtual dental festival

On Tuesday May 26th Andy McDougall and Anne-Marie Houston from Spot On Business Planning will join a host of leading industry mentors in Software of Excellence’s BounceBack Virtual Dental Festival. The series of free online webinars aims to prepare dental practices to bounce back from Covid-19. The theme for Andy and Anne-Marie’s one-hour webinar at 2pm will be: Survival, Revival and Normal and during this session they will examine:

  1. Breaking it down: survival, revival and normal
  2. Cashflow/CBILS/Bounce back
  3. Getting profits/valuations back to previous levels
  4. Return to work planning
  5. Help now/future – what we are offering

Later that day, between 4.30pm – 5.30pm, Andy and Anne-Marie will return to join a panel of experts for a live Q&A session.

To register for this event, please click here. Please don’t delay – in just one week more than 1,500 registrants have already signed up!

Need more help? If you and your practice need help navigating the travails of the virus, please get in touch by emailing vikki@spoton-businessplanning.co.uk or calling 01949 851 723.

Our upcoming events

Jan 30, 2026

Ethical Communication & Treatment Plan Acceptance Mastery

Mark Skimming – a practicing dentist and multi-practice owner – will impart a structured, ethical framework that will help you build trust and increase treatment uptake in ways that fit seamlessly into your clinical workflow.

Master communication and increase case acceptance

Mark hosted a 1-hour webinar to introduce the training day – click here to watch the recording.

Who is this training day for?

Practice owners, associates and treatment coordinators who want to help more patients say yes to the right care without compromising their values.

What you’ll discover

  • The critical points in your patient journey that influence treatment acceptance
  • Key actions to take before your patient even sits in the chair
  • How to communicate confidently with or without a TCO
  • The core psychological principles that shape ethical patient decision-making
  • How to quickly build trust with new patients
  • The structure of a clear, effective, non-clinical case discussion
  • Common traps dentists fall into when discussing treatment—and how to avoid them
  • Tools to enhance your communication and patient understanding
  • How to measure and improve your performance over time

Event details

  • Location: Radisson Hotel & Conference Centre,     London Heathrow
  • Date: Friday, 30 January 2026
  • Duration: 6 hours of verifiable CPD
  • Investment: £1,200

Click here to book your place: https://sobm.co.uk/communication-course/

BDA Business Essentials Course May-June 2026

This two-day workshop is ideal for any dental business owner and their practice manager looking to transform poor performance, prepare for sale, or take their practice to the next level with a vision for expansion. Presented by industry experts Andy McDougall and Anne-Marie Houston, this interactive workshop will equip you with the essential tools and strategies to succeed in today’s competitive market.

Book your 121 Zoom with Andy McDougall

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