May 6, 2020

Part III is another huge hit – but don’t panic if you missed it!

Another 1,300+ dental business owners and practice managers registered for Spot On Business Planning’s live webinar today (Wednesday May 6) hosted by MediEstates. Part III: Business As Usual saw Andy McDougall and Anne-Marie Houston discuss the current and pertinent financial and business issues affecting all dental businesses during the current COVID-19 practice closure and the resulting effects. During the webinar, they took delegates through three of the four fundamental business planning questions that underpin the process that all Spot On Business Planning clients follow.

  • Where are we now?
  • Where are we going?
  • How will we get there?

Missed any of the live webinars?

Demand for these Lunchtime Lockdown webinars has been so great that MediEstates is showing re-runs to ensure as many people as possible can watch them.

Saturday 9th May

10am – Part I: Business Survival – click here to register

12pm – Part II: Business Revival – click here to register

2pm – Part II: Business As Usual – click here to register

Sunday 10th May

10am – Part I: Business Survival – click here to register

12pm – Part II: Business Revival – click here to register

2pm – Part II: Business As Usual – click here to register

Monday 11th May

10am – Part I: Business Survival – click here to register

12pm – Part II: Business Revival – click here to register

2pm – Part II: Business As Usual – click here to register

The Gantt chart from Part II – click here to download

And here is the Spot On Business Planning training video on how to use the Gantt chart

Need more help?

If you and your practice need help navigating the travails of the virus, please get in touch by emailing vikki@spoton-businessplanning.co.uk or calling 01949 851 723.

Our upcoming events

Jan 30, 2026

Ethical Communication & Treatment Plan Acceptance Mastery

Mark Skimming – a practicing dentist and multi-practice owner – will impart a structured, ethical framework that will help you build trust and increase treatment uptake in ways that fit seamlessly into your clinical workflow.

Master communication and increase case acceptance

Mark hosted a 1-hour webinar to introduce the training day – click here to watch the recording.

Who is this training day for?

Practice owners, associates and treatment coordinators who want to help more patients say yes to the right care without compromising their values.

What you’ll discover

  • The critical points in your patient journey that influence treatment acceptance
  • Key actions to take before your patient even sits in the chair
  • How to communicate confidently with or without a TCO
  • The core psychological principles that shape ethical patient decision-making
  • How to quickly build trust with new patients
  • The structure of a clear, effective, non-clinical case discussion
  • Common traps dentists fall into when discussing treatment—and how to avoid them
  • Tools to enhance your communication and patient understanding
  • How to measure and improve your performance over time

Event details

  • Location: Radisson Hotel & Conference Centre,     London Heathrow
  • Date: Friday, 30 January 2026
  • Duration: 6 hours of verifiable CPD
  • Investment: £1,200

Click here to book your place: https://sobm.co.uk/communication-course/

BDA Business Essentials Course May-June 2026

This two-day workshop is ideal for any dental business owner and their practice manager looking to transform poor performance, prepare for sale, or take their practice to the next level with a vision for expansion. Presented by industry experts Andy McDougall and Anne-Marie Houston, this interactive workshop will equip you with the essential tools and strategies to succeed in today’s competitive market.

Book your 121 Zoom with Andy McDougall

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