“We hit our targets after the first year, in fact we exceeded them.”
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Many thanks to Chris Leech, from Clear Dentistry in Bishops Waltham, who sent us this briliant review recently.What issues were your practice facing that led to you to seek help?We were concerned that our management setup did not have our fixed and variable costs under control and there was a lack of understanding of how to run an efficient a practice in terms of it being an efficient business. We were looking for a retraining program or a redesign of our management setup.How did you hear about Spot On Business Planning?We attended a day session at the BDA headquarters and were impressed with the logic and proposed methods of implementation that were presented.What were your impressions of the process you underwent with Spot On Business Planning?Extremely thorough and precise. All aspects are analysed and the presentation is also very clear and easy to understand.Did it get results? What were they?We hit our targets after the first year, in fact we exceeded them.What were the specific strategies or analysis that SOBP determined that made a real difference?After our initial assessment it was recommended that we needed to look to overhaul our management setup, this was our first strategy. SOBP has been undertaking a training program with our new manager to ensure they are able to understand and provide what is expected of them. Looking at our associate model and pricing strategies were also key parts of our restructuring.What do you like about working with Spot On Business Planning?The detailed assessment of things that I want to know about but struggle to have the time to prepare all myself. They are approachable and effective.Would you recommend our services?Absolutely.
Our upcoming events
Ethical Communication & Treatment Plan Acceptance Mastery
Mark Skimming – a practicing dentist and multi-practice owner – will impart a structured, ethical framework that will help you build trust and increase treatment uptake in ways that fit seamlessly into your clinical workflow.
Master communication and increase case acceptance
Mark hosted a 1-hour webinar to introduce the training day – click here to watch the recording.
Who is this training day for?
Practice owners, associates and treatment coordinators who want to help more patients say yes to the right care without compromising their values.
What you’ll discover
- The critical points in your patient journey that influence treatment acceptance
- Key actions to take before your patient even sits in the chair
- How to communicate confidently with or without a TCO
- The core psychological principles that shape ethical patient decision-making
- How to quickly build trust with new patients
- The structure of a clear, effective, non-clinical case discussion
- Common traps dentists fall into when discussing treatment—and how to avoid them
- Tools to enhance your communication and patient understanding
- How to measure and improve your performance over time
Event details
- Location: Radisson Hotel & Conference Centre, London Heathrow
- Date: Friday, 30 January 2026
- Duration: 6 hours of verifiable CPD
- Investment: £1,200
Click here to book your place: https://sobm.co.uk/communication-course/
Plan your successful exit
Due to demand, Dental Practice Sale (DPS) is hosting another fantastic opportunity for dentists to join leading industry experts. This free event in central London in October is ideal for dentists keen to plan a successful exit, maximise their exit value and gain tips for a smoother sale.
Join Dental Practice Sale, Spot On Business Planning and AMG Wealth Management on Thursday, October 16 for an informative live event.
The three companies will address key areas of concern to practice owners leading up to a sale, the sale process itself and post-sale aspects.
What should I expect?
- Learn how to maximise your exit value - what are the drivers?
- Understand the benefits of structuring your business ready for exit
- Determine the best point to exit
- Gain insights on the state of the market today
- Consider where your practice sits with the different buyers in the market
- Uncover the details in deal structures
- Be informed about the valuation process & how you can influence it
- Be aware of options pre sale such as EOT, Pre Sale Trusts, significant share holder exemption
- Transition into the next phase of life
- Ensure you run out of life before running out of money (cash forecasting)
- Protect the estate for now and future generations
- Complimentary drinks and buffet from 6.30pm
Location: Great Northern Hotel, King’s Cross St Pancras International Station, Pancras Road, London, N1C 4TB
Date and time: Thursday, October 16 | 18:30 - 21:59
BDA Business Essentials Course May-June 2026
This two-day workshop is ideal for any dental business owner and their practice manager looking to transform poor performance, prepare for sale, or take their practice to the next level with a vision for expansion. Presented by industry experts Andy McDougall and Anne-Marie Houston, this interactive workshop will equip you with the essential tools and strategies to succeed in today’s competitive market.
Book your 121 Zoom with Andy McDougall
Fill in the form below.
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