Dental business coach says hope is not a strategy

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Hope is not a strategy explains dental coach Andy McDougall from Spot On Business Planning. And as Stephen Covey says, ‘Make sure your ladder is leaning against the correct wall, because if not, you’ll just get to the wrong place faster.’[/caption]Existing clients of Spot On Business Planning will know from experience how thorough stage one of the dental business planning process is. In order to thoroughly answer the first strategic question – where are we now – we undertake an in-depth analysis of your dental practice.In addition to completing two thorough questionnaires: financial and non financial, we undertake an analysis of all the aspects of your dental business that influence your success: people, process, marketing and profit, and this goes go hand in hand with the significant number crunching we undertake. Financial scrutiny of the profitability of your clinicians and treatments means by the end of this stage, dental practice owners and practice managers begin to realise how little they understand about the dental business they run.A recent visit with a new client highlights the dangers of developing a strategy without knowing your current position, without due consideration of where you want to be and most definitely without the proper analysis to prove that your chosen strategy will fulfil your financial objectives.
Delivering financial results
Whilst explaining the Spot On Business Planning process, the practice manager indicated that she had already developed their strategy. However when asked how much profit this strategy planned to make in each of the next three years there was no answer. They had not considered what the strategy would deliver in terms of financial result!That’s a very dangerous place to be: pursuing a strategy without knowing whether it will make you money or not. Not even considering the financial outcome, which is the fundamental point of developing a business strategy!Hope is not a strategy and as Stephen Covey said, ‘Make sure your ladder is leaning against the correct wall, because if not, you’ll just get to the wrong place faster.’
Double your net profit over three years
For a robust dental business plan and a strategy that not only leans against the right wall but doubles your net profit over three years, contact dental business mentor, Andy McDougall at Spot On Business Planning. Send us your last three years of financial accounts and Andy will analyse them and visit you to explain the strengths and weaknesses he reads in your numbers.Call 01949 851723 or complete the form to arrange a free analysis.
Our upcoming events
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BDA Setting up a dental practice
The BDA Setting up a dental practice in-person workshop is a great opportunity for you to gain invaluable support, advice and insider information from expert speakers, including Andy McDougall and Anne-Marie Houston, on how to set out on your own for the first time.

Plan your successful exit
Due to demand, Dental Practice Sale (DPS) is hosting another fantastic opportunity for dentists to join leading industry experts. This free event in central London in October is ideal for dentists keen to plan a successful exit, maximise their exit value and gain tips for a smoother sale.
Join Dental Practice Sale, Spot On Business Planning and AMG Wealth Management on Thursday, October 16 for an informative live event.
The three companies will address key areas of concern to practice owners leading up to a sale, the sale process itself and post-sale aspects.
What should I expect?
- Learn how to maximise your exit value - what are the drivers?
- Understand the benefits of structuring your business ready for exit
- Determine the best point to exit
- Gain insights on the state of the market today
- Consider where your practice sits with the different buyers in the market
- Uncover the details in deal structures
- Be informed about the valuation process & how you can influence it
- Be aware of options pre sale such as EOT, Pre Sale Trusts, significant share holder exemption
- Transition into the next phase of life
- Ensure you run out of life before running out of money (cash forecasting)
- Protect the estate for now and future generations
- Complimentary drinks and buffet from 6.30pm
Location: Great Northern Hotel, King’s Cross St Pancras International Station, Pancras Road, London, N1C 4TB
Date and time: Thursday, October 16 | 18:30 - 21:59

Helping Patients Say Yes Without the Sales Pitch
This webinar is guided and led by your host, Dr. Mark Skimming and as a practicing dentist and business owner himself, Mark brings practical, hands-on insight into what it takes to run and grow a successful dental practice. His guidance ensures that every session is not only rooted in strategy but also highly relevant to the day-to-day realities dental practices face.
What You Will Learn:
- How to adapt communication to different patient personality types
- How to present treatment plans with empathy and clarity
- How to improve acceptance without pushy tactics
Who Is This Webinar For:
Practice owners, associates, and treatment coordinators who want to help more patients say yes to the right care without compromising their values.
Book your 121 Zoom with Andy McDougall
Fill in the form below.
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