What’s stopping you? asks dental business coach

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Five little speckled frogs… Take the plunge with dental coach Andy McDougall from Spot On Business Planning[/caption]Dental coach Andy McDougall from Spot On Business Planning poses the following question:“Five frogs are sitting on a log and four decide to jump off, how many are left sitting on the log?“Five; because there’s a huge difference between deciding to jump off and actually taking the plunge.”A true decision is evidenced by the fact you have taken action. The greatest barriers to progress are inertia, failure to implement and inaction.So, if the greatest cause of lack of progress is failure to act, what could be the reasons that prevent people taking action?One reason could be fear of making the wrong decision. Or maybe it’s not being able to cope with the knock-on effect these changes deliver.Knowhow is an intriguing phrase. To Andy McDougall it means knowing ‘what’ to do and knowing ‘how’ to do it. Understanding your dental business is crucial, and discovering where results can radically improve equally so, but there is no point figuring out what needs to change if you aren’t going to see it through to completion.
Be the agent of change
A key skill of a leader is the courage and determination to follow through for the benefit of the business. To be the agent of change.Another key skill of a great leader is knowing that you don’t need to have all the answers; more important is to be able to ask the right questions of others and of yourself. Sometimes you need to ask for help to pinpoint and deliver the changes that will transform your dental business into the one you always wanted.The difference between extraordinary and ordinary is that word ‘extra’. Maybe it’s time to obtain that extra help you need. Is that a decision you will follow through on?If so, contact Andy now.
Free analysis
Spot On Business Planning provides a free analysis of your dental business. Send Andy McDougall your last 3 years of financial accounts and he will analyse them and visit you to explain the strengths and weaknesses he reads in your numbers. This will help you gain a deeper understanding of the problems and opportunities in your dental business and will allow you to think decisively about the changes you need to make.
Our upcoming events

Ethical Communication & Treatment Plan Acceptance Mastery
Mark Skimming – a practicing dentist and multi-practice owner – will impart a structured, ethical framework that will help you build trust and increase treatment uptake in ways that fit seamlessly into your clinical workflow.
Master communication and increase case acceptance
Mark hosted a 1-hour webinar to introduce the training day – click here to watch the recording.
Who is this training day for?
Practice owners, associates and treatment coordinators who want to help more patients say yes to the right care without compromising their values.
What you’ll discover
- The critical points in your patient journey that influence treatment acceptance
- Key actions to take before your patient even sits in the chair
- How to communicate confidently with or without a TCO
- The core psychological principles that shape ethical patient decision-making
- How to quickly build trust with new patients
- The structure of a clear, effective, non-clinical case discussion
- Common traps dentists fall into when discussing treatment—and how to avoid them
- Tools to enhance your communication and patient understanding
- How to measure and improve your performance over time
Event details
- Location: Radisson Hotel & Conference Centre, London Heathrow
- Date: Friday, 30 January 2026
- Duration: 6 hours of verifiable CPD
- Investment: £1,200
Click here to book your place: https://sobm.co.uk/communication-course/

Plan your successful exit
Due to demand, Dental Practice Sale (DPS) is hosting another fantastic opportunity for dentists to join leading industry experts. This free event in central London in October is ideal for dentists keen to plan a successful exit, maximise their exit value and gain tips for a smoother sale.
Join Dental Practice Sale, Spot On Business Planning and AMG Wealth Management on Thursday, October 16 for an informative live event.
The three companies will address key areas of concern to practice owners leading up to a sale, the sale process itself and post-sale aspects.
What should I expect?
- Learn how to maximise your exit value - what are the drivers?
- Understand the benefits of structuring your business ready for exit
- Determine the best point to exit
- Gain insights on the state of the market today
- Consider where your practice sits with the different buyers in the market
- Uncover the details in deal structures
- Be informed about the valuation process & how you can influence it
- Be aware of options pre sale such as EOT, Pre Sale Trusts, significant share holder exemption
- Transition into the next phase of life
- Ensure you run out of life before running out of money (cash forecasting)
- Protect the estate for now and future generations
- Complimentary drinks and buffet from 6.30pm
Location: Great Northern Hotel, King’s Cross St Pancras International Station, Pancras Road, London, N1C 4TB
Date and time: Thursday, October 16 | 18:30 - 21:59

BDA Business Essentials Course May-June 2026
This two-day workshop is ideal for any dental business owner and their practice manager looking to transform poor performance, prepare for sale, or take their practice to the next level with a vision for expansion. Presented by industry experts Andy McDougall and Anne-Marie Houston, this interactive workshop will equip you with the essential tools and strategies to succeed in today’s competitive market.
Book your 121 Zoom with Andy McDougall
Fill in the form below.
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